Derec

Privacy Policy for the Website and the Services

This privacy policy (the “Privacy Policy”) explains how the Website (the “Website”)  and the Services (the “Services”) that are maintained by NordendGlobal AG (the “Services”) (company registration number CHE-371.048.200, legal address at General-Wille-Strasse 65, 8706 Feldmeilen, Switzerland) (“Company”, “we” or “us”), collects and uses information when you (the “User”) interact with us. This Privacy Policy applies to all the Users of the Website and our Services (the “Services”), including the parts of our Services offered on the Website (the “Web Application”) and the DEREC iOS application (the “iOS Application”).

By using or interacting with any of the Services provided by Company under this Website and by utilizing our Services, Web Application and iOS Application, you agree to the provisions of this Privacy Policy and confirm that you have read and understood all of the provisions stated herein.

Further, you grant your unambiguous consent that Company may process your Personal Data as provided under this Privacy Policy where you give consent to the Privacy Policy being the basis for the processing of your Personal Data. Please read the provisions of this Privacy Policy carefully and do not hesitate to contact us if necessary.

Please refer to our Website Terms and Conditions of Use and the [Terms of Service] to become acquainted with the terms and conditions of using our Website, Web Application and iOS Application. This Privacy Policy uses the set of definitions that have been included in the aforementioned Website Terms of Use and Terms of Service. Please refer to them if you are unsure or uncertain about any of the words or definitions that have been used in this Privacy Policy.

Personal Data is information related with identifiable or identified natural person. If you are a natural person, the following non-exhaustive list shows the type of personal data that we collect about you:

  • given name, surname;
  • personal ID number;
  • name of practice/business;
  • location;
  • e-mail address;
  • browsing history;
  • uploads and information shared to the Website.

To utilize the full scope of our Services on our Web Application and iOS Application, you may have to enter the following data about your patients:

  • given name, surname;
  • personal ID number;
  • age and gender;
  • address;
  • browsing history;
  • dental profile;
  • payment history;
  • history of dental procedures;
  • history of medical issues;
  • upcoming dental procedures;
  • additional miscellaneous medical data necessary to access the full range of Services.

The data collected about you is needed for Company to ensure basic functions of the Website and Our Services, as well as to develop its functionality and analyse the use of our Website and Services to improve your experience when using this Website and Services.

The provided lists in Clauses 1.1 and Clauses 1.2. are non-exhaustive and Company has the right to change the scope of its data processing at any time on the condition that those changes are reflected in this Privacy Policy.

The data that you input while using our Services and that we collect is necessary to fully utilize the functions of the Web Application and the iOS Application. This includes the Personal Data of the Users and Patients, as well the scheduling information of the Practice, and miscellaneous data that may identify the practice or the Users of the account.  

How the Data is Collected

We may:

  • collect Personal Data when you register, subscribe, create an account, or otherwise interact with the Website, Web Application and iOS Application.
  • collect Personal Data about your location, browsing history and uploads and information shared to the Website when you use the Website through your mobile phone or portable device;
  • collect Personal Data about your location and information shared to our Services when you use our Services through your mobile phone or portable device;
  • collect Personal Data by requesting the input of Personal Data while utilizing the schedule system and the patient management system via the Services.
  • Purposes and Basis for Processing of DataCompany uses your Personal Data based on your consent to:
  • ensure the provision of the Services in accordance with this Privacy Policy and [Terms of Service] and the [Terms of Service];
  • identify the most active use of our Services by location in order to ensure the client-oriented provision of the Services and our business development;
  • perform various analytics;
  • provide customer support to the Users;
  • communicate and provide additional information that may be of interest to you about our Services;
  • send you reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing materials;
  • provide advertisements to you through the Website, third-party websites, e-mail messages, text messages, applications, or other methods of communication;

Please note that if we do not have your consent for the processing of your data for the aforementioned purposes, we will not be able to provide you certain Services that are based on the processing of your Personal Data.

The legal basis on which we are processing your data is consent by accepting the [Terms of Service] and our [Terms of Service].

Company uses your Personal Data based on our legitimate interests (such as business development and development of the Services) to:

  • operate and improve the Website and our Services;
  • fulfil requests of the Users related to our Services;
  • manage our everyday business needs such as Website administration, analytics, fraud prevention, or to comply with provisions of the applicable law.

Subject to specific statutory requirements, we may provide your Personal Data to corresponding authorities. Please note that if Company has an obligation to provide your data to third parties according to the statutory requirements, you will not have the right to request us to stop such processing of your Personal Data.

Data Storage and Transfer

We may transfer your Personal Data to other users of the Web Application and iOS Application who you have authorized to see your data.

The Data collected from you may be transferred to, and stored at, a destination outside the European Union ("EU"). It may also be processed by data processors operating outside the EU. We may also disclose information about you that is not personally identifiable or in case required under applicable laws and/or required by state or municipal authorities.

By submitting your data, you agree to the processing of your data including storing and transfer outside the EU for the purposes set out in this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the applicable data protection laws and regulations. We will not store your data longer than necessary to fulfil the purposes set out in this Privacy Policy. For example, we may transfer your Personal Data based on the adequacy decision of the European Commission, standard data protection clauses elaborated by the European Commission or supervisory authorities, or by using other possible safeguards and derogations where it is allowed by the applicable laws. You may receive the necessary copies of them by addressing us using the contact information indicated in this Privacy Policy.

Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission is at your own risk and you are free to choose whether to use our Website and Services or not. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Retention Term

Your Personal Data shall be processed for the duration of the use of your account on our Website, Web Application and iOS Application. The start of the data processing is considered to be from the moment of User/Account manager registration on our Website.

If you choose to stop using our Website and Services by deactivating your Company account, then your data will be stored by us for a period of 3 (three) months. Your Personal Data will be available for retrieval upon your request for this length of time.

We keep your Personal Data for the statutory term as well as until such time as is required to meet the aforementioned Personal Data processing purposes.

Cookies and Related Technologies

When you use the Website and our Services, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags, browser analysis tools, and web server logs. As you use our Website and our Services, your browser and devices communicate with servers operated by us, our business partners and Services providers to coordinate and record the interactivity and fill your requests for Services and information.

The information from cookies and related technologies is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Website and our Services by your computer or mobile device. These servers are operated and the cookies managed by us, our business partners or our service providers.

We collect many different types of information from cookies and other technologies, which includes last used language and visit history. We use cookies in order to provide advertisements to you through the Website, third-party websites, applications, or other methods of communication as well as to ensure the functioning of the certain Services and the Website.  If you do not provide your consent for using the cookies in order to process your Personal Data, please note that we will not able provide you with certain Services and functionalities of the Website that are dependent on the amount of the Personal Data provided.

We use Google Analytics and other Services to help us understand how visitors interact with our Website and to help improve our user experience.

Access to Data and Other Rights

If you are a natural person and have provided your Personal Data to us, you have the right to access your data and to receive the information on: the purposes of the processing, the categories of Personal Data concerned; the categories of recipient to whom the Personal Data have been or will be disclosed, retention term if applicable, your rights, information on the source from which your personal was received by us, information on the automated decision-making and profiling.

You also have the right to request a copy of your Personal Data that we process. For any further copies requested, we may charge a reasonable fee based on administrative costs.

You have the right to request rectification or erasure of your Personal Data or restriction of processing or to object to processing, to lodge a complaint with a supervisory authority, as well as the right to data portability.

You are free to refuse from any further processing of your Personal Data at any time by informing us by e-mail: info@nordenglobal.com if the Personal Data processing is based on your consent as indicated above. Such withdrawal will not affect the lawfulness of processing done before the withdrawal, however, it may impact your further use of our Services.

Third-Party Data

You may use the Website, Web Application and iOS Application for the processing of the Personal Data of other natural persons’ Personal Data, for example, patients.

By accepting this Privacy Policy, you confirm that you understand that you are completely responsible and liable for the processing of the Personal Data of such third parties via Website, Web Application and iOS Application. Company shall be neither responsible nor liable for the personal of the third parties that you process via Website, Web Application and iOS Application.

Hereby you confirm that you understand that you have the right to use the Website, Web Application and iOS Application for the processing of the third party’s Personal Data only if you have a legal basis to carry out such activities with the Personal Data and if you comply with the requirements of the applicable laws.

Modification of the Privacy Policy

Company may revise the terms and conditions of this Privacy Policy at any time without notice. By using the Website and the Services, which include the Web Application and the iOS Application, you are agreeing to be bound by the current version of this Privacy Policy.

Governing Law

Any disputes arising from this Privacy Policy shall be governed by the laws of Switzerland and subject to the exclusive jurisdiction of the courts of the Swiss Confederation.

Contact Information

If you have any questions about this Privacy Policy, please contact us at: support@nordendglobal.com

Privacy Policy for the Website and the Services - Version 1.0